(Windows) Custom global shortcuts break after rebooting the system (MD-9547)

A custom shortcut for “Smart Offhook” or “Click-to-Dial” stops working after rebooting the system.

Currently known affected Operating Systems:

  • Windows 10
  • Windows 8.1

Reported by @ambiFOX and @umar in this Thread.


I have also noticed this bug in Windows 7. The pascom client (version 16.00.R) forgets the shortcut/hotkey also after stopping the client.

This Bug has been fixed in 17.00.R.