Update wird nicht durchgeführt: E: Broken packages

Support
1

Hallo Pascom-Team,

ich habe aktuell ein Problem mit dem updater, unsere MobyDick ist Version 7.09.01.

Nachfolgend die Log-Meldungen, wenn ich versuche, das Update durchzuführen:

Cleaning apt cache…
Installing package md-queuemetrics …

2015/06/12 14:19:50 [main] [INFO]: Updater Command: install
2015/06/12 14:19:50 [main] [INFO]: Executing: /usr/bin/perl /usr/lib/exdjob/pl700010.pl 624
2015/06/12 14:19:50 [main] [INFO]: Command: install
2015/06/12 14:19:50 [main] [INFO]: Download and install package
2015/06/12 14:19:50 [main] [INFO]: Executing: apt-get -y --force-yes install md-queuemetrics
2015/06/12 14:19:50 [main] [INFO]: Reading package lists…
2015/06/12 14:19:50 [main] [INFO]: Building dependency tree…
2015/06/12 14:19:50 [main] [INFO]: Reading state information…
2015/06/12 14:19:50 [main] [INFO]: Some packages could not be installed. This may mean that you have
2015/06/12 14:19:50 [main] [INFO]: requested an impossible situation or if you are using the unstable
2015/06/12 14:19:50 [main] [INFO]: distribution that some required packages have not yet been created
2015/06/12 14:19:50 [main] [INFO]: or been moved out of Incoming.
2015/06/12 14:19:50 [main] [INFO]: The following information may help to resolve the situation:
2015/06/12 14:19:50 [main] [INFO]:
2015/06/12 14:19:50 [main] [INFO]: The following packages have unmet dependencies:
2015/06/12 14:19:50 [main] [INFO]: md-queuemetrics : PreDepends: md-cmd (>= 7.02.00) but it is not going to be installed
E: Broken packages
2015/06/12 14:19:50 [main] [ERROR]: command failed
2015/06/12 14:19:50 [main] [ERROR]: command failed
State: 4 = Error

Installation of md-queuemetrics failed (err:1)
Installing package md-snom …

2015/06/12 14:19:54 [main] [INFO]: Updater Command: install
2015/06/12 14:19:54 [main] [INFO]: Executing: /usr/bin/perl /usr/lib/exdjob/pl700010.pl 625
2015/06/12 14:19:54 [main] [INFO]: Command: install
2015/06/12 14:19:54 [main] [INFO]: Download and install package
2015/06/12 14:19:54 [main] [INFO]: Executing: apt-get -y --force-yes install md-snom
2015/06/12 14:19:54 [main] [INFO]: Reading package lists…
2015/06/12 14:19:54 [main] [INFO]: Building dependency tree…
2015/06/12 14:19:54 [main] [INFO]: Reading state information…
2015/06/12 14:19:54 [main] [INFO]: Some packages could not be installed. This may mean that you have
2015/06/12 14:19:54 [main] [INFO]: requested an impossible situation or if you are using the unstable
2015/06/12 14:19:54 [main] [INFO]: distribution that some required packages have not yet been created
2015/06/12 14:19:54 [main] [INFO]: or been moved out of Incoming.
2015/06/12 14:19:54 [main] [INFO]: The following information may help to resolve the situation:
2015/06/12 14:19:54 [main] [INFO]:
2015/06/12 14:19:54 [main] [INFO]: The following packages have unmet dependencies:
2015/06/12 14:19:54 [main] [INFO]: md-snom : PreDepends: md-cmd (>= 7.00.00) but it is not going to be installed
E: Broken packages
2015/06/12 14:19:54 [main] [ERROR]: command failed
2015/06/12 14:19:55 [main] [ERROR]: command failed
State: 4 = Error

Installation of md-snom failed (err:1)
Installing package md-billing …

2015/06/12 14:19:59 [main] [INFO]: Updater Command: install
2015/06/12 14:19:59 [main] [INFO]: Executing: /usr/bin/perl /usr/lib/exdjob/pl700010.pl 626
2015/06/12 14:19:59 [main] [INFO]: Command: install
2015/06/12 14:19:59 [main] [INFO]: Download and install package
2015/06/12 14:19:59 [main] [INFO]: Executing: apt-get -y --force-yes install md-billing
2015/06/12 14:19:59 [main] [INFO]: Reading package lists…
2015/06/12 14:19:59 [main] [INFO]: Building dependency tree…
2015/06/12 14:19:59 [main] [INFO]: Reading state information…
2015/06/12 14:19:59 [main] [INFO]: Some packages could not be installed. This may mean that you have
2015/06/12 14:19:59 [main] [INFO]: requested an impossible situation or if you are using the unstable
2015/06/12 14:19:59 [main] [INFO]: distribution that some required packages have not yet been created
2015/06/12 14:19:59 [main] [INFO]: or been moved out of Incoming.
2015/06/12 14:19:59 [main] [INFO]: The following information may help to resolve the situation:
2015/06/12 14:19:59 [main] [INFO]:
2015/06/12 14:19:59 [main] [INFO]: The following packages have unmet dependencies:
2015/06/12 14:19:59 [main] [INFO]: md-billing : PreDepends: md-cmd (>= 7.03.00) but it is not going to be installed
2015/06/12 14:19:59 [main] [INFO]: PreDepends: md-jasperreports (>= 1.02.00) but it is not going to be installed
E: Broken packages
2015/06/12 14:19:59 [main] [ERROR]: command failed
2015/06/12 14:19:59 [main] [ERROR]: command failed
State: 4 = Error

Installation of md-billing failed (err:1)
Installing package md-yealink …

2015/06/12 14:20:04 [main] [INFO]: Updater Command: install
2015/06/12 14:20:04 [main] [INFO]: Executing: /usr/bin/perl /usr/lib/exdjob/pl700010.pl 627
2015/06/12 14:20:04 [main] [INFO]: Command: install
2015/06/12 14:20:04 [main] [INFO]: Download and install package
2015/06/12 14:20:04 [main] [INFO]: Executing: apt-get -y --force-yes install md-yealink
2015/06/12 14:20:04 [main] [INFO]: Reading package lists…
2015/06/12 14:20:04 [main] [INFO]: Building dependency tree…
2015/06/12 14:20:04 [main] [INFO]: Reading state information…
2015/06/12 14:20:04 [main] [INFO]: Some packages could not be installed. This may mean that you have
2015/06/12 14:20:04 [main] [INFO]: requested an impossible situation or if you are using the unstable
2015/06/12 14:20:04 [main] [INFO]: distribution that some required packages have not yet been created
2015/06/12 14:20:04 [main] [INFO]: or been moved out of Incoming.
2015/06/12 14:20:04 [main] [INFO]: The following information may help to resolve the situation:
2015/06/12 14:20:04 [main] [INFO]:
2015/06/12 14:20:04 [main] [INFO]: The following packages have unmet dependencies:
2015/06/12 14:20:04 [main] [INFO]: md-yealink : PreDepends: md-cmd (>= 7.00.00) but it is not going to be installed
E: Broken packages
2015/06/12 14:20:04 [main] [ERROR]: command failed
2015/06/12 14:20:04 [main] [ERROR]: command failed
State: 4 = Error

Installation of md-yealink failed (err:1)
Installing package md-patton …

2015/06/12 14:20:08 [main] [INFO]: Updater Command: install
2015/06/12 14:20:08 [main] [INFO]: Executing: /usr/bin/perl /usr/lib/exdjob/pl700010.pl 628
2015/06/12 14:20:08 [main] [INFO]: Command: install
2015/06/12 14:20:08 [main] [INFO]: Download and install package
2015/06/12 14:20:08 [main] [INFO]: Executing: apt-get -y --force-yes install md-patton
2015/06/12 14:20:08 [main] [INFO]: Reading package lists…
2015/06/12 14:20:08 [main] [INFO]: Building dependency tree…
2015/06/12 14:20:08 [main] [INFO]: Reading state information…
2015/06/12 14:20:08 [main] [INFO]: Some packages could not be installed. This may mean that you have
2015/06/12 14:20:08 [main] [INFO]: requested an impossible situation or if you are using the unstable
2015/06/12 14:20:08 [main] [INFO]: distribution that some required packages have not yet been created
2015/06/12 14:20:08 [main] [INFO]: or been moved out of Incoming.
2015/06/12 14:20:08 [main] [INFO]: The following information may help to resolve the situation:
2015/06/12 14:20:08 [main] [INFO]:
2015/06/12 14:20:08 [main] [INFO]: The following packages have unmet dependencies:
2015/06/12 14:20:08 [main] [INFO]: md-patton : PreDepends: md-cmd (>= 6.11.00) but it is not going to be installed
E: Broken packages
2015/06/12 14:20:08 [main] [ERROR]: command failed
2015/06/12 14:20:08 [main] [ERROR]: command failed
State: 4 = Error

Installation of md-patton failed (err:1)
Installing package md-berofix …

2015/06/12 14:20:13 [main] [INFO]: Updater Command: install
2015/06/12 14:20:13 [main] [INFO]: Executing: /usr/bin/perl /usr/lib/exdjob/pl700010.pl 629
2015/06/12 14:20:13 [main] [INFO]: Command: install
2015/06/12 14:20:13 [main] [INFO]: Download and install package
2015/06/12 14:20:13 [main] [INFO]: Executing: apt-get -y --force-yes install md-berofix
2015/06/12 14:20:13 [main] [INFO]: Reading package lists…
2015/06/12 14:20:13 [main] [INFO]: Building dependency tree…
2015/06/12 14:20:13 [main] [INFO]: Reading state information…
2015/06/12 14:20:13 [main] [INFO]: Some packages could not be installed. This may mean that you have
2015/06/12 14:20:13 [main] [INFO]: requested an impossible situation or if you are using the unstable
2015/06/12 14:20:13 [main] [INFO]: distribution that some required packages have not yet been created
2015/06/12 14:20:13 [main] [INFO]: or been moved out of Incoming.
2015/06/12 14:20:13 [main] [INFO]: The following information may help to resolve the situation:
2015/06/12 14:20:13 [main] [INFO]:
2015/06/12 14:20:13 [main] [INFO]: The following packages have unmet dependencies:
2015/06/12 14:20:13 [main] [INFO]: md-berofix : PreDepends: md-cmd (>= 6.09.00) but it is not going to be installed
E: Broken packages
2015/06/12 14:20:13 [main] [ERROR]: command failed
2015/06/12 14:20:13 [main] [ERROR]: command failed
State: 4 = Error

Installation of md-berofix failed (err:1)
Installing package md-aastra …

2015/06/12 14:20:17 [main] [INFO]: Updater Command: install
2015/06/12 14:20:17 [main] [INFO]: Executing: /usr/bin/perl /usr/lib/exdjob/pl700010.pl 630
2015/06/12 14:20:17 [main] [INFO]: Command: install
2015/06/12 14:20:17 [main] [INFO]: Download and install package
2015/06/12 14:20:17 [main] [INFO]: Executing: apt-get -y --force-yes install md-aastra
2015/06/12 14:20:17 [main] [INFO]: Reading package lists…
2015/06/12 14:20:17 [main] [INFO]: Building dependency tree…
2015/06/12 14:20:17 [main] [INFO]: Reading state information…
2015/06/12 14:20:17 [main] [INFO]: Some packages could not be installed. This may mean that you have
2015/06/12 14:20:17 [main] [INFO]: requested an impossible situation or if you are using the unstable
2015/06/12 14:20:17 [main] [INFO]: distribution that some required packages have not yet been created
2015/06/12 14:20:17 [main] [INFO]: or been moved out of Incoming.
2015/06/12 14:20:17 [main] [INFO]: The following information may help to resolve the situation:
2015/06/12 14:20:17 [main] [INFO]:
2015/06/12 14:20:17 [main] [INFO]: The following packages have unmet dependencies:
2015/06/12 14:20:17 [main] [INFO]: md-aastra : PreDepends: md-cmd (>= 7.02.00) but it is not going to be installed
E: Broken packages
2015/06/12 14:20:17 [main] [ERROR]: command failed
2015/06/12 14:20:17 [main] [ERROR]: command failed
State: 4 = Error

Installation of md-aastra failed (err:1)
Installing package md-connector …

2015/06/12 14:20:21 [main] [INFO]: Updater Command: install
2015/06/12 14:20:21 [main] [INFO]: Executing: /usr/bin/perl /usr/lib/exdjob/pl700010.pl 631
2015/06/12 14:20:21 [main] [INFO]: Command: install
2015/06/12 14:20:21 [main] [INFO]: Download and install package
2015/06/12 14:20:21 [main] [INFO]: Executing: apt-get -y --force-yes install md-connector
2015/06/12 14:20:21 [main] [INFO]: Reading package lists…
2015/06/12 14:20:22 [main] [INFO]: Building dependency tree…
2015/06/12 14:20:22 [main] [INFO]: Reading state information…
2015/06/12 14:20:22 [main] [INFO]: Some packages could not be installed. This may mean that you have
2015/06/12 14:20:22 [main] [INFO]: requested an impossible situation or if you are using the unstable
2015/06/12 14:20:22 [main] [INFO]: distribution that some required packages have not yet been created
2015/06/12 14:20:22 [main] [INFO]: or been moved out of Incoming.
2015/06/12 14:20:22 [main] [INFO]: The following information may help to resolve the situation:
2015/06/12 14:20:22 [main] [INFO]:
2015/06/12 14:20:22 [main] [INFO]: The following packages have unmet dependencies:
2015/06/12 14:20:22 [main] [INFO]: md-connector : PreDepends: md-cmd (>= 7.02.00) but it is not going to be installed
E: Broken packages
2015/06/12 14:20:22 [main] [ERROR]: command failed
2015/06/12 14:20:22 [main] [ERROR]: command failed
State: 4 = Error

Installation of md-connector failed (err:1)

2

Hallo bajerke,

das könnte ein bekanntes Problem sein. Um das weiter einzugrenzen, beantworte bitte folgende Fragen:

1.) Von welcher Version möchtest du updaten?

2.) Schau ins /var/log/syslog, beschwert sich hier INIT das ein bestimmter Prozess zu schnell neustartet “respawning too fast, pausing for 5 minutes”?

Grüße,
Jan

3

Hallo Jan,

ich habe in /var/log geschaut, jedoch finde ich weder manuell noch per “grep ‘respawn’ *” eine entsprechende Logmeldung.

Zu der ersten Frage: Im Updater steht “2.08.01.R amd64 0050569a95d2”, das MobyDick Admin-Interface meldet “7.09.01”… Ich kann gerne, bei Bedarf, die komplette Versionsinfo hier hineinkopieren.

4

Hallo,

ich habe das identische Problem.
Habe in die Community Version eine kommerzielle Lizenz eingespielt.

5

Hallo zusammen,

habt ihr beide zuerst eine Community-Version installiert und dann eine kommerzielle Lizenz dazugekauft & eingespielt? Wenn ja, schaut bitte auf my.pascom.net ob euer Update-Channel auf “stable” gestellt ist?

Grüße,
Jan

6

Hallo Jan,

ja zuerst war die Community Version installiert und dann eine Lizenz eingespielt.
Der Update Channel steht auf “stable”. Ich habe die Lizenz nochmal neu eingespielt, jedoch unverändert.

Installing package md-connector …
2015/06/16 09:10:41 [main] [INFO]: Updater Command: install
2015/06/16 09:10:41 [main] [INFO]: Executing: /usr/bin/perl /usr/lib/exdjob/pl700010.pl 176
2015/06/16 09:10:41 [main] [INFO]: Command: install
2015/06/16 09:10:41 [main] [INFO]: Download and install package
2015/06/16 09:10:41 [main] [INFO]: Executing: apt-get -y --force-yes install md-connector
2015/06/16 09:10:41 [main] [INFO]: Paketlisten werden gelesen…
2015/06/16 09:10:41 [main] [INFO]: Abhängigkeitsbaum wird aufgebaut…
2015/06/16 09:10:41 [main] [INFO]: Statusinformationen werden eingelesen…
2015/06/16 09:10:41 [main] [INFO]: Einige Pakete konnten nicht installiert werden. Das kann bedeuten, dass
2015/06/16 09:10:41 [main] [INFO]: Sie eine unmögliche Situation angefordert haben oder, wenn Sie die
2015/06/16 09:10:41 [main] [INFO]: Unstable-Distribution verwenden, dass einige erforderliche Pakete noch
2015/06/16 09:10:41 [main] [INFO]: nicht erstellt wurden oder Incoming noch nicht verlassen haben.
2015/06/16 09:10:41 [main] [INFO]: Die folgenden Informationen helfen Ihnen vielleicht, die Situation zu lösen:
2015/06/16 09:10:41 [main] [INFO]:
2015/06/16 09:10:41 [main] [INFO]: Die folgenden Pakete haben unerfüllte Abhängigkeiten:
2015/06/16 09:10:41 [main] [INFO]: md-connector : Hängt ab von (vorher): md-cmd (>= 7.02.00) soll aber nicht installiert werden
E: Beschädigte Pakete
2015/06/16 09:10:41 [main] [ERROR]: command failed
2015/06/16 09:10:41 [main] [ERROR]: command failed
State: 4 = Error

Installation of md-connector failed (err:1)

7

Hallo zusammen,

ihr fallt da leider in ein kleines Problem rein, das sich “von selbst” lösen wird, wenn die 7.09.XX zur stable wird, und die kommende 7.10 current. Wir haben beim Wechsel auf 7.09.XX einige Pakete in md-cmd integriert (u. a. md-aastra, usw.). Siehe auch die Release-Notes.

Ihr habt aber ohne die Updates auch bereits ein voll funktionsfähiges System. Die genannten die zur Installation vorgeschlagen werden sind bei eurer version in md-cmd integriert!

Wer eine kommerzielle Lizenz kauft, bekommt von uns standardmäßig den Update-Channel “Stable” mit der 7.08.XX zugeteilt

Die auf der Homepage zum Download Angebotene Community-Version ist aber immer die aktuelle “Current”, d. h. 7.09.XX, bei der die oben genannten Pakete gar nicht mehr installiert sind. Der Update-Pool zeigt aber auf ein Repository das diese Daten noch enthält (da es ja für eine 7.08 gedacht ist).

Ihr habt jetzt 2 Möglichkeiten das zu lösen:

  1. Bis zum Release der 7.10 warten. Dann wird die 7.09.XX Stable und ihr könnt dann einfach updaten ohne weiteres zutun.
  2. Den Update-Channel auf “Current” stellen. Dann seit ihr bereits jetzt auf dem 7.09.XX Zweig, ihr erhaltet aber dann aber auch die 7.10.00 sobald diese Released wird.

Ob euch nun Stabilität (Update-Channel “Stable”) oder die aktuellsten Features (Update-Channel “Current”) wichtiger sind, müsst ihr selbst entscheiden.

Grüße,
Jan

8

so ganz hat es ohne zutun nicht geklappt.
Die Snom Telefone haben sich nicht provisioniert.
Nach Umstellung des Channels auf current und Installation der Updates hat es mit den Snoms geklappt.
Habe nun wieder auf stable umgestellt und hoffe das es dann mit den nächsten Releases wieder klappt.

9

Hallo timecs,

schön das es geklappt hat! Welche Modelle von Snom setzt du ein?

Grüße,
Jan

10

Hallo Jan,

es werden Snom 760 eingesetzt.

Grüße
Andi