Update auf 07.05.01 schlägt fehl

Support
,
1

Hallo zusammen,

ich bekomme beim update von 07.05.00 auf 07.05.01 forlgende Fehlermeldung:

Cleaning apt cache…
install package md-yealink-data …

2014/02/06 07:39:35 [main] [INFO]: Command: install
2014/02/06 07:39:35 [main] [INFO]: Download and install package
2014/02/06 07:39:35 [main] [INFO]: Executing: apt-get -y --force-yes install md-yealink-data
2014/02/06 07:39:35 [main] [INFO]: Reading package lists…
2014/02/06 07:39:35 [main] [INFO]: Building dependency tree…
2014/02/06 07:39:35 [main] [INFO]: Reading state information…
2014/02/06 07:39:35 [main] [INFO]: The following NEW packages will be installed:
2014/02/06 07:39:35 [main] [INFO]: md-yealink-data
2014/02/06 07:39:35 [main] [INFO]: 0 upgraded, 1 newly installed, 0 to remove and 2 not upgraded.
2014/02/06 07:39:35 [main] [INFO]: 1 not fully installed or removed.
2014/02/06 07:39:35 [main] [INFO]: Need to get 0 B/37.6 MB of archives.
2014/02/06 07:39:35 [main] [INFO]: After this operation, 0 B of additional disk space will be used.
2014/02/06 07:39:35 [main] [INFO]: WARNING: The following packages cannot be authenticated!
2014/02/06 07:39:35 [main] [INFO]: md-yealink-data
dpkg-preconfigure: unable to re-open stdin:
2014/02/06 07:39:35 [main] [INFO]: Setting up md-yealink (2.03.00.R) …
2014/02/06 07:39:35 [main] [INFO]: Postinst von /var/lib/dpkg/info/md-yealink.postinst Modus configure Revision 2.03.00.R
2014/02/06 07:39:35 [main] [INFO]: Called from postinst, got md-yealink as target
2014/02/06 07:39:35 [main] [INFO]: Migration failed
dpkg: error processing md-yealink (–configure):
subprocess installed post-installation script returned error exit status 1
configured to not write apport reports
Errors were encountered while processing:
md-yealink
E: Sub-process /usr/bin/dpkg returned an error code (1)
2014/02/06 07:39:36 [main] [ERROR]: command failed
State: 4 = Error

Installation of md-yealink-data failed (err:1)
Installation could not be completed!

Was kann ich tun?

VG,
Nik

2

Hallo Nik,

logge dich bitte per SSH auf der Anlage ein, und wechsle in das Verzeichnis “/var/log/mobydick/migration”.

Suche dir via “ls -ltr” das aktuellste (=Am weitesten unten) Logfile mit mit “md-yealink-data” im Namen heraus, und poste den Inhalt bitte hier.

Grüße,
Jan

3

Hi Jan,

geht leider nicht, ich habe keinen Zugriff auf das Verzeichnis mit admin login. Siehe unten.

Viele Grüße,
Nik


Linux IPPBX 3.2.0-0.bpo.4-amd64 #1 SMP Debian 3.2.51-1~bpo60+1 x86_64

The programs included with the Debian GNU/Linux system are free software;
the exact distribution terms for each program are described in the
individual files in /usr/share/doc/*/copyright.

Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law.
Last login: Tue Nov 19 21:17:36 2013 from 10.255.16.1
---
Welcome to your asterisk PBX, admin!
You may need to use sudo or su to become root...
---
admin@IPPBX:~$ cd /var/log/mobydick/migration
-bash: cd: /var/log/mobydick/migration: Permission denied
admin@IPPBX:~$
4

Hi Jan,
da ist kein File mit “md-yealink-data”…


root@IPPBX:/var/log/mobydick/migration# ls -ltr
total 376
-rw-rw---- 1 www-data root 15624 Oct 12 14:14 1381580070_md-cmd.log
-rw-rw---- 1 www-data root  2689 Oct 12 14:14 1381580076_md-aastra.log
-rw-rw---- 1 www-data root   913 Oct 12 14:14 1381580082_md-aastra-data.log
-rw-rw---- 1 www-data root  1949 Oct 12 14:14 1381580085_md-berofix.log
-rw-rw---- 1 www-data root  1085 Oct 12 14:14 1381580095_md-connector.log
-rw-rw---- 1 www-data root  1133 Oct 12 14:14 1381580098_md-jasperreports.log
-rw-rw---- 1 www-data root  1553 Oct 12 14:15 1381580102_md-patton.log
-rw-rw---- 1 www-data root   717 Oct 12 14:15 1381580107_md-prompt-de.log
-rw-rw---- 1 www-data root   717 Oct 12 14:15 1381580116_md-prompt-en.log
-rw-rw---- 1 www-data root  1145 Oct 12 14:15 1381580119_md-queuemetrics.log
-rw-rw---- 1 www-data root  1806 Oct 12 14:15 1381580121_md-snom.log
-rw-rw---- 1 www-data root   799 Oct 12 14:15 1381580132_md-snom-data.log
-rw-rw---- 1 www-data root  1975 Oct 12 14:15 1381580138_md-yealink.log
-rw-rw---- 1 www-data root   804 Oct 12 14:15 1381580142_md-yealink.log
-rw-rw---- 1 www-data root   804 Oct 12 14:39 1381581569_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  1 22:16 1383340598_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341293_md-yealink.log
-rw-rw---- 1 www-data root   808 Nov  1 22:28 1383341296_md-aastra.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341300_md-yealink.log
-rw-rw---- 1 www-data root   529 Nov  1 22:28 1383341300_md-berofix.log
-rw-rw---- 1 www-data root   733 Nov  1 22:28 1383341304_md-jasperreports.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341307_md-yealink.log
-rw-rw---- 1 www-data root  1429 Nov  1 22:28 1383341308_md-billing.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341311_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341320_md-yealink.log
-rw-rw---- 1 www-data root  1507 Nov  1 22:28 1383341319_md-cmd.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341322_md-yealink.log
-rw-rw---- 1 www-data root   533 Nov  1 22:28 1383341322_md-connector.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341323_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341325_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341327_md-yealink.log
-rw-rw---- 1 www-data root   527 Nov  1 22:28 1383341327_md-patton.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341329_md-yealink.log
-rw-rw---- 1 www-data root   823 Nov  1 22:28 1383341330_md-snom.log
-rw-rw---- 1 www-data root   808 Nov  1 22:28 1383341337_md-snom-data.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341336_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  1 22:28 1383341339_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  1 22:29 1383341341_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  1 22:29 1383341342_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  1 22:31 1383341477_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  9 21:11 1384027884_md-yealink.log
-rw-rw---- 1 www-data root   529 Nov  9 21:11 1384027884_md-berofix.log
-rw-rw---- 1 www-data root   804 Nov  9 21:11 1384027900_md-yealink.log
-rw-rw---- 1 www-data root   865 Nov  9 21:12 1384027920_md-cmd.log
-rw-rw---- 1 www-data root   804 Nov  9 21:12 1384027924_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  9 21:12 1384027930_md-yealink.log
-rw-rw---- 1 www-data root   533 Nov  9 21:12 1384027930_md-connector.log
-rw-rw---- 1 www-data root   804 Nov  9 21:12 1384027935_md-yealink.log
-rw-rw---- 1 www-data root   523 Nov  9 21:12 1384027935_md-snom.log
-rw-rw---- 1 www-data root   804 Nov  9 21:12 1384027942_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  9 21:12 1384027955_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  9 21:13 1384027995_md-yealink.log
-rw-rw---- 1 www-data root   804 Nov  9 21:14 1384028041_md-yealink.log
-rw-rw---- 1 www-data root   804 Dec  2 18:02 1386003742_md-yealink.log
-rw-rw---- 1 www-data root   804 Jan 27 19:10 1390846245_md-yealink.log
-rw-rw---- 1 www-data root   527 Jan 27 19:10 1390846247_md-aastra.log
-rw-rw---- 1 www-data root   804 Jan 27 19:10 1390846249_md-yealink.log
-rw-rw---- 1 www-data root   529 Jan 27 19:10 1390846249_md-berofix.log
-rw-rw---- 1 www-data root   804 Jan 27 19:10 1390846252_md-yealink.log
-rw-rw---- 1 www-data root   529 Jan 27 19:10 1390846253_md-billing.log
-rw-rw---- 1 www-data root   804 Jan 27 19:10 1390846256_md-yealink.log
-rw-rw---- 1 www-data root  2942 Jan 27 19:11 1390846263_md-cmd.log
-rw-rw---- 1 www-data root   804 Jan 27 19:11 1390846265_md-yealink.log
-rw-rw---- 1 www-data root   804 Jan 27 19:11 1390846267_md-yealink.log
-rw-rw---- 1 www-data root   533 Jan 27 19:11 1390846267_md-connector.log
-rw-rw---- 1 www-data root   804 Jan 27 19:11 1390846269_md-yealink.log
-rw-rw---- 1 www-data root   804 Jan 27 19:11 1390846271_md-yealink.log
-rw-rw---- 1 www-data root   527 Jan 27 19:11 1390846271_md-patton.log
-rw-rw---- 1 www-data root   804 Jan 27 19:11 1390846273_md-yealink.log
-rw-rw---- 1 www-data root   539 Jan 27 19:11 1390846274_md-queuemetrics.log
-rw-rw---- 1 www-data root   804 Jan 27 19:11 1390846275_md-yealink.log
-rw-rw---- 1 www-data root   523 Jan 27 19:11 1390846276_md-snom.log
-rw-rw---- 1 www-data root   804 Jan 27 19:11 1390846283_md-yealink.log
-rw-rw---- 1 www-data root   533 Jan 27 19:11 1390846284_md-snom-data.log
-rw-rw---- 1 www-data root   804 Jan 27 19:11 1390846288_md-yealink.log
-rw-rw---- 1 www-data root   804 Jan 27 19:11 1390846290_md-yealink.log
-rw-rw---- 1 www-data root   804 Jan 27 19:11 1390846292_md-yealink.log
-rw-rw---- 1 www-data root   804 Jan 27 19:11 1390846293_md-yealink.log
-rw-rw---- 1 www-data root   804 Feb  6 07:28 1391668082_md-yealink.log
-rw-rw---- 1 www-data root   865 Feb  6 07:33 1391668383_md-cmd.log
-rw-rw---- 1 www-data root   804 Feb  6 07:33 1391668384_md-yealink.log
-rw-rw---- 1 www-data root   804 Feb  6 07:33 1391668393_md-yealink.log
-rw-rw---- 1 www-data root   529 Feb  6 07:33 1391668394_md-berofix.log
-rw-rw---- 1 www-data root   804 Feb  6 07:33 1391668399_md-yealink.log
-rw-rw---- 1 www-data root   527 Feb  6 07:33 1391668400_md-patton.log
-rw-rw---- 1 www-data root   804 Feb  6 07:33 1391668432_md-yealink.log
-rw-rw---- 1 www-data root   804 Feb  6 07:34 1391668452_md-yealink.log
-rw-rw---- 1 www-data root   804 Feb  6 07:34 1391668473_md-yealink.log
-rw-rw---- 1 www-data root   804 Feb  6 07:36 1391668578_md-yealink.log
-rw-rw---- 1 www-data root   804 Feb  6 07:39 1391668775_md-yealink.log
-rw-rw---- 1 www-data root   804 Feb  6 07:41 1391668912_md-yealink.log

Falls Du das “md-yealink.log” meinst, here you go:


root@IPPBX:/var/log/mobydick/migration# cat 1391668912_md-yealink.log
2014-02-06 07:41:52           cache info     : Flush cache: ok
2014-02-06 07:41:52             sql info     : Connecting to database
2014-02-06 07:41:53           cache notice   : Closing memcache connection
2014-02-06 07:41:53       migration info     : Starting Migration for Package md-yealink
2014-02-06 07:41:53       migration info     : Found failed 2.00.01/1, resuming migration
2014-02-06 07:41:53       migration info     : Next Step is [md_yealink_20001_01.php]
2014-02-06 07:41:53       migration emergency : Cant find baseconfig yealink Standard
2014-02-06 07:41:53       migration error    : Step [md_yealink_20001_01.php] failed
2014-02-06 07:41:53       migration error    : Running md_yealink_20001_01.php failed, aborting.
2014-02-06 07:41:53           cache info     : Flush cache: ok
5

Moin Nik,

magst Du bitte noch unter “Endgeräte - Basiskonfigurationen” nachschauen ob es dort den Eintrag “yealink Standard” gibt, ggf. bitte einen Screenshot anhängen. Des weiteren würde mich noch die Installationssprache (Deutsch/Englisch) Deines Systems interessieren.

Danke für die Mithilfe!

Gruß,

Thomas

6

Hi Thomas,

sorry für die späte Antwort. Anbei der Screenshot. Meine Standardsprache ist Englisch. Kann/Soll ich das irgendwo umstellen?

7ea22c4ba149003ca1440d89089951d42b598025.jpg900×205 49.8 KB

Viele Grüße,
Nik