Hi,
we have 2 critical status in Inciga:
. migration of md-cmd failed at md_cmd_71505_01.php
. xmppserver is not connected to the asterisk Current state:DISCONNECTED
We reinstalled the packages but problem leaves. What happend ?
Daniel
Hi @tootai,
for some Reason, the Database migration failed. At first, try manually to re-run the Post Update Job. This re-runs the database migrations and updates all service configuration files. Also it re-starts services, so don’t run it while the system is in production 
exdjob.pl -w -v -t=3600 tsk050399
If this fails or the error message persist, please theck the logfiles using
ls -ltr /var/log/mobydick/migration/
The last one is the migration script that causes the problem - you can post the logfile here.
Regards,
Jan
Hi Jan,
that did the trick, everything is now working fine, no more errors
Daniel
Hi,
we can not reproduce this issue right now. You could help us by providing some log files.
Please do a
ls -ltr /var/log/mobydick/migration/*_md-cmd.log | tail -2
And check the 2 files. If no personal content is included, just post them into this thread. Otherwise send a PM or open a support ticket.
Thx,
–
Thomas
Here is the output of those 2 files
File 1:
root@mobydick:/var/log/mobydick/migration# cat 1520440070_md-cmd.log
2018-03-07 17:27:50 cache info : Flush cache: ok
2018-03-07 17:27:50 sql info : Connecting to database
2018-03-07 17:27:50 cache notice : Closing memcache connection
2018-03-07 17:27:50 migration info : Starting Migration for Package md-cmd
2018-03-07 17:27:50 migration info : Skipping ancient script [md_cmd_71107_01.php] because we started migration at [md_cmd_71700_15.php] (a)
2018-03-07 17:27:50 migration info : No unfinished Steps for [md-cmd] found
2018-03-07 17:27:50 migration info : No further migration is needed.
2018-03-07 17:27:50 cache info : Flush cache: ok
File 2:
root@mobydick:/var/log/mobydick/migration# cat 1521291876_md-cmd.log
2018-03-17 14:04:36 cache info : Flush cache: ok
2018-03-17 14:04:36 sql info : Connecting to database
2018-03-17 14:04:36 cache notice : Closing memcache connection
2018-03-17 14:04:36 migration info : Starting Migration for Package md-cmd
2018-03-17 14:04:36 migration info : Skipping ancient script [md_cmd_71107_01.php] because we started migration at [md_cmd_71700_15.php] (a)
2018-03-17 14:04:36 migration info : Next Step is [md_cmd_71505_01.php]
2018-03-17 14:04:36 migration info : Step [md_cmd_71505_01.php] was successfull
2018-03-17 14:04:37 migration info : Skipping ancient script [md_cmd_71107_01.php] because we started migration at [md_cmd_71700_15.php] (a)
2018-03-17 14:04:37 migration info : No unfinished Steps for [md-cmd] found
2018-03-17 14:04:37 migration info : No further migration is needed.
2018-03-17 14:04:37 cache info : Flush cache: ok