Instance is temporary paused

Support
1

Hello,

I started a pascom ONE Trial a few days ago, but noe i get the message that my instance is paused, i cannot find a way to start it again.

thanks in advance

2

No one?
I want to test soon to convice my coworkers

3

Contact the support team using my.pascom.net. Only pascom can unpause or activate your instance.

4

Hi @PieterCura,

Instances are typically paused under circumstances where fraud is suspected, or if the company name appears invalid or questionable. Please drop us a message at sales@pascom.net to get this resolved, so you can continue convincing your coworkers :slight_smile:

Please include your chosen instance name.

Kind regards

Dominik

5

Ill do that, thanks Dominik